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Osprey International, New optics brand
post September 15th 2008 1:16 PM
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So this past weekend at a gun show i saw this brand "Osprey" at quite a few tables. This is a new brand to me. And they were pretty cheap. Not Tasco cheap but like lower end Bushnell and Simmons cheap. They seem to have a decent variety from NV to high power scopes to red dots and Bore lasers. So i come home and look em up and they seem like they are pretty quality made. I thought they had pretty nice glass on them too. I would say they were just as good as my Nikon Prostaff. Anyways i was wondering if anyone had heard anything about them or even had one? Is this one of those times to load up on em before they make a name and sky rocket in price or is it just another cheap manufacturer that deceptively looks nice............................?
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post September 15th 2008 2:14 PM
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Aimshot and some other imported stuff. Here's their website

Links and References to Other Pages:

http://www.miniosprey.com/


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post September 15th 2008 2:53 PM
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QUOTE (Gmountain @ September 15th 2008 10:14 AM) *
Aimshot and some other imported stuff. Here's their website


oh ok so osprey makes aimshot. i guess aimshot isnt quite as good as aimpoint?

This post has been edited by jonusmc5: September 15th 2008 2:55 PM
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post November 5th 2008 4:13 PM
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No, aimshot is not as good as Aimpoint.

Not to mention, Osprey's Customer Service is Terrible!

Let me give you an example (a good portion of which is my fault, however):

I purchased one of their 6-24x50 scopes this weekend at a gunshow.

Normally, I'm a better consumer, but for some idiotic reason, I forewent my normal pissy customer routine.

After looking through the scope on display, I figured it was worth the $$, so I plopped down the requisite cash and was handed a brand new scope from the stack on the table (not the display scope. . .mistake #2 (Mistake #1 will be explained later)).

I was a vendor at the same show, so I didn't get a chance to even look at the scope until the show was over on Sunday. (Mistake #3).

However, when I went home, I found three problems with the scope I was given.

Problem #1 was a tiny bit of rubber O-ring hanging from the seam on the objective lens.

Problem #2 was a problem focusing the reticle. I couldn't screw the ocular lens down tight enough to bring the reticle into focus. (and I have 20/20 vision, so that's not the problem).

Problem #3 is the general focus of the scope, I can't get the scope to focus . . .at all.

Now, on to the REAL problem with Osprey International/Prestige Law Enforcement.

I attempted to contact them this morning to see if there was a warranty.

I spoke with a young lady named Q***** (full name removed due to snottiness), who wouldn't even allow me to explain the problem.

The first thing right out of her mouth was "Do you have the receipt?"

Not "What's the problem?" or even a question about the scope, but "Do you have a receipt?"

I explained that I did not (Mistake #4) and told her where I bought the scope.

I was immediately given a phone number of an Osprey dealer out of Washington.

Okay. . .I'm in Colorado and explained that to her.

Her response was "they probably did the show."

After several more attempts, I got her to finally admit that the scopes have a "Lifetime" warranty, but ONLY IF YOU HAVE THE RECEIPT.

I was advised that this was "STANDARD POLICY."

Interestingly enough, there is no mention of the warranty or requirment for the receipt for warranty work included in the packaging.

So, until I can track down the dealer (which doesn't seem to be a regular stocking dealer for Osprey International. . .or at least that's what I'm expecting to be told by Osprey/Prestige Law Enforcement), I'm stuck with a non-functioning piece of glass, glue and metal.

Osprey International / Prestige Law Enforcement's Customer Service is HORRIBLE. Do not expect to get anywhere with them.

They do not want to hear the problems with the scopes.

They obviously do not support their customers.

They do not include any warranty information on their scopes.

And, it appears they do not have a Code of Conduct for their dealers.

So, take a risk by buying your Osprey International Scope. You had better laminate the receipt (if you get one) and store it in your Safe-Deposit Box, just in case you ever need any warranty work.

Otherwise, don't bother. Spend your money on another brand.

CoGunNut th_realmad.gif

Notes : Mistake #1 was not researching the scope before I bought it. I paid almost twice what can be found on the web.

Yes, I will be contacting the Gun Show Promoters to find the names of the people who rented the booth. I will be contacting them forthrightly.

I also will be contacting both the Colorado and Georgia State Attorneys General to see if I can register a formal complaint and see if any particular laws on warranties and or Lemon Laws were violated.

I will also be posting this information on my experience with Osprey International / Prestige Law Enforcement on every site where I find anyone supporting their scopes. I feel it's my duty to notify other potential customers of these anti-consumer policies.
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post November 5th 2008 4:35 PM
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Wow, hello CoGunNut and welcome to the AR15Armory piratebo5.gif .

That is some very useful information there. Thank you for writing about a less than favorable experience.


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post November 18th 2008 5:09 AM
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QUOTE (CoGunNut @ November 5th 2008 9:13 AM) *
Not to mention, Osprey's Customer Service is Terrible!

Let me give you an example (a good portion of which is my fault, however):
...

Notes : Mistake #1 was not researching the scope before I bought it. I paid almost twice what can be found on the web.

Yes, I will be contacting the Gun Show Promoters to find the names of the people who rented the booth. I will be contacting them forthrightly.

I also will be contacting both the Colorado and Georgia State Attorneys General to see if I can register a formal complaint and see if any particular laws on warranties and or Lemon Laws were violated.

I will also be posting this information on my experience with Osprey International / Prestige Law Enforcement on every site where I find anyone supporting their scopes. I feel it's my duty to notify other potential customers of these anti-consumer policies.

Wow, in my research of Osprey scopes I found your comments copy/pasted in dozens of places all over the web.

Most likely, the people who worked the Colorado show are www.RifleScopeCo.com, a couple of guys from Israel (IDF veterans) trying to build up their business in the US into a full time thing while they hold down other jobs (because taxes, inflation, and safety in Israel does not favorably compare... ya think?). Not fly by night in other words.

I too researched the prices on the web, but because of the time they spent with me, I went back to them with the printed price from the web - no, they did not match it (who could? It was a loss leader from Sportsman's Guide - good luck with getting service from them). They did give me considerable price consideration however. They want to build up steady customers and word of mouth. For this reason, and because they are good people, I personally think you should rethink what you are doing to their reputation - especially since they will make it right if they are made aware of the problem.

Took the scope to the rifle range this evening - only shot around 30 rounds or so sighting it in, but it seems to be a KA scope especially for the money (10-40x50mm illuminated rangefinding reticle). Nits? At 40x in mediocre light the depth of field of the AO is minimal. Light at 40x starts to be noticeably dim but usable. At 36x things brighten considerably. I like the scope a lot, we will see how it holds zero and returns to zero as I change things up. Interestingly, at 10x the reticle is in Mil, at 40X it is darn close to MOA. Useful.

So give 'em a chance to make it right, and good luck!

This post has been edited by Red_Chili: November 18th 2008 5:11 AM
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post November 18th 2008 5:23 AM
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piratebo5.gif piratebo5.gif piratebo5.gif

Red_Chili & CoGunNut & welcome to the forum!!!

I'm just a tad further North of you guys across the border, great seeing more people from the front range here thumb.gif thumb.gif thumb.gif

Any up and coming gun shows ya know of this weekend in the area? We are having a small one here in town, but it's expected to be small & expensive.

Might make it down to Jensen's, but here again I'm betting they are sold out of almost everything by now.

This post has been edited by Rampy: November 18th 2008 5:24 AM


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post November 18th 2008 5:24 AM
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CoGunNut and Red Chili welcome.gif to the site and thanks for sharing your experiences.


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post December 4th 2008 1:17 PM
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QUOTE (Rampy @ November 17th 2008 11:23 PM) *
piratebo5.gif piratebo5.gif piratebo5.gif

Red_Chili & CoGunNut & welcome to the forum!!!

I'm just a tad further North of you guys across the border, great seeing more people from the front range here thumb.gif thumb.gif thumb.gif

Any up and coming gun shows ya know of this weekend in the area? We are having a small one here in town, but it's expected to be small & expensive.

Might make it down to Jensen's, but here again I'm betting they are sold out of almost everything by now.



Tanner Gun Show this weekend!
I too was looking at these scopes on the web. I hope to give a physical inspection at the gun show this weekend.
Homework is a bear, but I understand how a guy wants to jump on good bargains. I just can't do it.

jonusmc5, I hope you have better news to report to us in the future.
Good luck!

This post has been edited by BraxMad: December 4th 2008 1:21 PM


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post April 12th 2009 6:10 AM
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QUOTE (jonusmc5 @ September 15th 2008 8:16 AM) *
So this past weekend at a gun show i saw this brand "Osprey" at quite a few tables. This is a new brand to me. And they were pretty cheap. Not Tasco cheap but like lower end Bushnell and Simmons cheap. They seem to have a decent variety from NV to high power scopes to red dots and Bore lasers. So i come home and look em up and they seem like they are pretty quality made. I thought they had pretty nice glass on them too. I would say they were just as good as my Nikon Prostaff. Anyways i was wondering if anyone had heard anything about them or even had one? Is this one of those times to load up on em before they make a name and sky rocket in price or is it just another cheap manufacturer that deceptively looks nice............................?

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post April 12th 2009 6:24 AM
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To 'jonusmc5' date='September 15th 2008 8:16 AM' post='453268']
I have a Osprey International TA62450IFR, Tactical 6-24x50, Illuminated R&G Rangefinder Reticle & 30 mm tube. For the money it is going to be hard to beat. It's not as clear as my Leupold, on a scale of 1-10 the Leuplod being a 10 I would rate the Osprey @ 8.5 to 9. The scope hold it's position dead on with my AR-15. I plan on mounting it on my boy's Weatherby 7mm Mag. If it can hold it's position with that kind of recoil it will be well worth the $$$. Hopes this helps.
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post May 4th 2009 7:58 PM
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LET ME CLEAR THIS UP FOR EVERYONE. AimSHOT is not affiliated with Osprey international and their entire product line is in fact knock off product made in China from our line. The outside of their product looks identical to ours but is made differently and the INSIDE is completely different. Their products are much cheaper because they did no research or development on any of their products and their factory cost is much less as it is china made. We are currently involved in lawsuit with them for using our patents and trade dress on every product we make. I would be happy to provide copies of court ordered Injunctions between the two of us if any doubt exists. DO NOT be fooled by this imitation. As another poster here stated their customer service is horrible as i have heard from multiple people complaining they got our product and it wasn't ours and tried to do a return through Osprey. I know of several customers who have returned something to them months ago and still have not received new product. We do not cut corners on our production and make all of our items with the highest grade material possible as we design all of our items to cater to military. If anyone has any further questions regarding this matter please contact aimshot@aimshot.com and i will be happy to answer any questions. Or call our customer service department directly at 770-840-8039 thank you.
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post May 4th 2009 10:45 PM
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QUOTE (AimSHOT @ May 4th 2009 3:58 PM) *
LET ME CLEAR THIS UP FOR EVERYONE. AimSHOT is not affiliated with Osprey international and their entire product line is in fact knock off product made in China from our line. The outside of their product looks identical to ours but is made differently and the INSIDE is completely different. Their products are much cheaper because they did no research or development on any of their products and their factory cost is much less as it is china made. We are currently involved in lawsuit with them for using our patents and trade dress on every product we make. I would be happy to provide copies of court ordered Injunctions between the two of us if any doubt exists. DO NOT be fooled by this imitation. As another poster here stated their customer service is horrible as i have heard from multiple people complaining they got our product and it wasn't ours and tried to do a return through Osprey. I know of several customers who have returned something to them months ago and still have not received new product. We do not cut corners on our production and make all of our items with the highest grade material possible as we design all of our items to cater to military. If anyone has any further questions regarding this matter please contact aimshot@aimshot.com and i will be happy to answer any questions. Or call our customer service department directly at 770-840-8039 thank you.

Thank you for clearing that up. Chinese copies are a blight on the industry. I hope everything goes well for you.
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post May 5th 2009 1:36 PM
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QUOTE (Gmountain @ May 4th 2009 4:45 PM) *
Thank you for clearing that up. Chinese copies are a blight on the industry. I hope everything goes well for you.


anytime. it's not just them using our patent either! ssi/ncstar/sightmark are all taking our patent technology on the boresight. :(
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