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After reading in this forum, I guess it's "normal" to not be able to actually contact them, or recieve any kind of notice about orders or out of stock or whatever?
I have ordered their ammo from Midway, but would rather work with them (DT), but after waiting two weeks to even get a email that the order I made for a 6" G20 barrel had even been recieved, I tried to call and email, finally just used the "contact us" form to cancel, after figuring out my order was "pending" for 2 weeks, with no notification whatsoever. Went online to another vendor, made order, 1 minute later got an confirmation email, 2 hours later got a shipped email, and 2 days later, barrel was in my pistol. Still not ACTUALLY sure my DT order was cancelled, as I STILL did not recieve an email or confirmation, but now when I check "order history" it doesn't show up.
Needless to say, I won't bother to ever order from them again. I do a lot of online ordering of shooting stuff, and there are many other vendors.
sorry for the bit of rant there, but others may have the questions about them that I did, and this way they can know what to expect. If you don't mind sending your orders into the ether and then just hope they eventually go through, this is the company for you.
This post has been edited by maypo59: September 24th 2009 1:22 PM
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